Mcdonald's - Williamsburg

If I could give this McDonald's a 0 I would...worst McDonald's in the area...absolutely terrible

Staff was very nice restaurant was very clean only complain I have is the chicken nuggets when I got them or Stone Cold.

What a visit, we walked in after placing a mobile order for counter pick up. Upon entering, we walked into employees SCREAMING at customers, because their COMPUTER was down. One gentleman stated he had been standing there for 20+ min and was told nothing. Then a crack-head looking overweight manager came in and started screaming at him and told him he may want to take his business elsewhere. We witnessed multiple people walk out over this disturbance, and we were made to wait over 15 min for our food. I understand your computers go down, but you should NOT be yelling at customers who have already paid for their food. While no one in my party was directly yelled at, it was a very uncomfortable experience.

Took the family for breakfast on the way to DC. Service took close to 25 mins, food was cold and we had food missing.

Need more employees. Fix the McDonald’s sign outside to get more customers. It’s too hidden. Also the employees can help customers at the counter instead of directing them to use kiosk.