Starbucks - West NY

I love Starbucks but today not even close of what I ask for .... So upsetting

This place used to be a refuge for when I was taking a walk through the neighborhood. Since I met it in 2022, I was fascinated. The quality of its coffee and the atmosphere of the place were excellent. I am writing this review because I don't know why so much was lost in two years. I loved the chairs and tables inside the place. It was a warm space to read or simply relax. (Which I almost always did with my husband). Today It doesn't exist, the paintings were beautiful, not even a trace of them. The most important thing was the quality of the coffees and the food. I bought a caramel ribbon crunch on Saturday (my favorite) and this one didn't taste like anything, water and ice, this hurts because it was one of the few places that knew how to prepare it very well. But not anymore. I don't know if they don't train their staff, or if they don't follow the measures and do it as they want. Really a waste of time and money. I hope they change, and make their food beautiful and quality again so I can return to this place.