Mcdonald's - Waxhaw

I think they do a great job at this location lines usually long, but moving fast. Workers were very friendly. And my order is right!

I'm astonished at how well they can handle the rush they get at lunch and dinner rush hours. There were a dozen cars in the line for a consistent while, and yet we still got everything we ordered, with no problems for a car of 6 people. Phenomenal service.

Ordered lunch on the app, pulled in, provided the spot number and 20 minutes later my wife walked in after the meal since they refused to actually bring us our order. When she got back out to the car, the rude manager refunded the order as they didn't have some of our order but never planned on telling us. They clearly need to learn from other chains how to provide prompt attention to their customers. I have literally ordered chicken fajitas, queso, a drink at Chili's and only waited 15 minutes from ordering. Better yet, learn from Chick-fil-A which has mastered the drive thru and mobile orders. This location may want to consider a visit from the district manager to clean house!

Happy Meal more like SAD MEAL! First off, at 2:45pm, they made us wait to get our; McChiken, Happy Meal, 6 and 4 peice nuggets, and large fries. What we got was a CHEESE BURGER instead of McChicken; MEDUIUM fries instead of large, a 10 PEICE instead of two separate 6 and 4 pieces nuggets, and the Happy Meal had all wrong sides. They made us WAIT and messed up the EMTIRE MEAL!

I know people think that all McDonald's are alike but they are very wrong. As the drive through was packet i opted to go in. Very clean and orderly inside. I was greet by a cheerful staff member and had my special order food quickly. Fine food, great service, clean surroundings.