Starbucks - Surrey

This is my go to neighborhood Starbucks. Love the staff always so friendly and welcoming. Nancy who works evenings is always awesome and a friendly face to see, Juliet is a sweetheart and always chatty, Zhuunyn makes the best drinks and wears a smile always. I could go on…. Love you all! <3 Thanks team.

This is my favourite Starbucks location. The drinks here are great and the service is even better. It hasn't been completely perfect, but the way the employees have handled my own complaints in the past was top-notch, and I appreciate that.

I love coming to this Starbucks because my favorite barista Zayoon (sorry if I butchered the spelling works the drive through. They are THE NICEST barista I have ever encountered, ever.Zayoon is always cheerful and smiling, and I always leave the drive through feeling happier after every encounter.Thank you Zayoon, for the joy you bring every morning :

Just asked for water without ice. I was put in to queue while three of them standing a chatting and laughing.

Nancy was extremely rude and had an attitude during our whole interaction. I've worked at Starbucks before, and I know this is not the level of customer service they expect partners to have. I thought perhaps she was having a bad day, but when I saw the reviews left on here, I felt like I had to say something. The store manager or shift supervisor needs to coach her on how to treat customers. Unexceptable.