Steve's Poke - Surrey

Had a very good food with my other half! This one is good for your gut!Parking: Spacious and lots of it!

Once again knocked it out of the ocean. The amazing staff were quick to help me make a mini bowl for my picky toddler and then a mama mini within moments as my kid was careening out the door. Thank you for the delicious, healthy, affordable dinner!

Good food, fast and convenient.Just much more expensive now than I remember. 3 scoops plus tip equaled $25. At that price, I’m going to go eat a bento sushi box for $18 next time.

We ordered to pick up and also came here several times to buy. Little nice place, clean and friendly, also good quality food. Nice packaging as well. We like to make our own bowls, always happy with their food and service here.

I’ll start by saying I’ve had countless great experiences here and I genuinely love this place and their food quality.Truly, I never like to leave bad reviews and it’s clear to me that Steve’s has a great reputation and I would never leave a bad review after only one bad experience because I believe that human error exists and doesn’t represent the entire establishment. However, I’ve now had two bad experiences here that haven’t been reprimanded and hopefully by leaving this review, there is some room for improvement and an opportunity to better train staff to make sure orders come out perfectly.Last time I ordered here, my entire bowl came without any of the sauces I asked for and I asked for 4. I know for sure I asked for them because I used a food ordering app which shows me clearly what was requested in my order. This was pretty disappointing because I had no similar sauce or any sauce for that matter at home so the meal became dry and inedible. I never bothered to mention it because, like I said it’s just one mistake. $28 down the drain but what can ya do?Tonight I was really craving Steve’s again so I decided to give them another try. I always order the exact same thing, BYOB with added avocado which costs $3.50 extra but soooo worth it. The avocado I received was clearly very unripe, so much so that I could tell just by looking at the bottom side of it and the staff obviously weren’t able to cut through it. I think it’s really unfortunate that they would risk giving someone a bad experience instead of just calling and letting me know they don’t have a good avocado so I can get my money back.Now, both of these experiences were not from ordering inside the restaurant so maybe if I had been there I could have watched the mistakes being made and stopped them but that doesn’t say much about the quality of their service…That being said, one particular staff member when I do go pick up in person is always extremely thorough, helpful and very friendly and he certainly deserves a raise for how well he does his job. But I can’t say the same for the others after these experiences.I don’t even care about the money wasted. I just wanted some enjoyable meals.