Papa John's Pizza - Surrey

Got 3 crustless pizza bowls. Spent over $50 for them, delivery fee and tip, got dishes that you can see the bottom of the plastic containers. Took pictures. The delivery driver was the redeeming quality of my order. Called later, they ignored thecall. Left a voice message, no call back and it?s been a day. Unnecessary packaging to put plastic containers in their own pizzaboxes, guess they don?t want you seeing in the container until you?re inside your home and paid already

First time ordering. Got the dips wrong. Pizza was cold. Called and spoke to a manager instead of offering anything to make right. She's like okay. I see why there is so many 1 star reviews

Absolutely horrible service. I ordered 6 wings, they ran out of wings so threw in 2 chicken balls and a ball of meatless bone! They didn 't call to inform me, I would not have accepted their decision of a substitution . I called to complain and the girl,was rude and oh we were too busy to call you to let you know and told me she 'd call back and didn 't. I waited 45 mins, calledback and was told she left already. I left a message for the manager to call me the next day, and no call was returned. I calledthe location back and was told the manager won 't be in and they don 't know when she will be. I asked who took my order and hername was Roo, said she closed that night so I was lied to. I left another message for the manager who 's name is apparently Jennyand now it 's been 3 days and no call back so next wk I will call the head office in Calgary. On a previous order, I had thedelivery person (female) demand a tip! I couldn 't believe it. I told her never, ever do that again. Called the manager aboutthat. I have found that the quality of the food and service is absolutely terrible. I will never order from them again.

Been going here for years one out of every 10 or so pizza's are terrible. Called in, the young asian lady at the front rudely dismissed the issue of the the pizza fell off with one bite, dry, overcooked argued and told me she was sure it was done right.after 4 years of eating here her terrible attitude and lack of quality control ended it for me. I live in abbotsford and drivehere because i've always been a loyal customer but I'll never order from here again not that she seemed to care whatsoever. Myonly regret was not getting her name.

It WAS good and now the worst, topping and cheese won't stick to crust at all, all my kids had their topping falling off, the dough isn't proved properly, and each slice not portioned equally, some are even twice the size of the small one, sauce is now 1Oz and the side chilly is coin size, what happen?!