Inversnaid - Stirling

This restaurant was a complete disaster. They sat us down and immediately asked for our order before we even had a chance to look at the menu. It was frustrating that they wouldn't even serve juice. The service was chaotic, with different waiters handling different parts of our meal. It would have been much easier with just one competent waiter to take our order properly. The food was mediocre, and the staff seemed disorganized and confused. The presentation of the dishes was also poor, with food spread out over multiple plates unnecessarily. The apple pie with custard was decent, but it would have been helpful to know that it contained cinnamon. Overall, the experience was disappointing and I won't be returning. The lack of a proper menu and the haphazard service made it a frustrating dining experience.

I recently stayed at this restaurant for a week and I have to say, the meals and staff were absolutely fantastic. All of the food was cooked wonderfully and they had no problem accommodating any swaps or changes to the meals.

Don't come to this restaurant hungry because they only serve bar snacks and cakes. It's a shame that it is located in such a remote area with a lot of foot traffic from hikers.

Do not be expecting to get any empathy or compassion from this hotel in your hour of need… We had the unfortunate turn of events yesterday whilst visiting the Inversnaid part of the West Highland Way. We took the drive out for a memorable 40th Birthday Day walk and it really was we aririved about half 2 and went a good walk and back to the car ready to set off home at half 4 (and in good time as the rain and wind came in and the weather turned for the worse) we didn’t intend on going into the hotel until the car wouldn’t start and the battery was flat! We phoned the AA for help, but it was taking longer and longer for them to arrive. At this point my son (17) went into the hotel at half 5 to ask if he could purchase any snacks or drinks and was met by an abrupt “No” and “We have a coach full of people coming so…” and basically shooed him out the door. Which I understand they would be busy and he didn’t tell them our situation of being broken down (not that he had the chance to) About 7pm we were still waiting for the AA, we were told it was looking more likely to be nearer 9pm (they didn’t arrive until 20 to 11pm) so my partner and son went back into the hotel to see if we could have dinner there my partner started off by saying we have been broken down with a flat battery since half 4 and waiting for the AA and could we possibly arrange a table for dinner he was told abruptly “No, we are fully booked” he asked is there any chance we could buy anything to take away, a cup of tea, snacks, anything? The front of house went and asked his manager and he came back and said “No, we don’t have any cups” and turned them away. The lack of hospitality from this hotel and lack of any empathy and compassion for people who were stranded in a cold and wet car for over 5 hours is why I’m writing this review. If you find yourself in the same situation, do not expect any help from this hotel.

The Inversnaid Hotel is in a fabulous location overlooking Loch Lomond and, with a waterfall at the side and woodland footpaths going in three directions, it is a great area to visit. We had just been to Stronachlachar but, as the lovely cafe there was closed, we came here for coffee. On a lovely sunny day it was a delight to sit at one of the picnic benches outside the hotel and take in the glorious views. We ordered our coffee at the bar and it was basically self service. It came in rather small cups, so didn’t quite satisfy, but it was tasty enough. As we didn’t use any of the other hotel facilities, the marking of the review essentially reflects the hotel’s location.