Luca's Italian - South Hill

I am very frustrated with this restaurant. I placed an order at 8 PM, and I still haven't received my food! This is the second time this has happened, and it just doesn't make sense. The girl who answered the phone hung up on me while I was giving her the delivery address. It's incredibly disappointing! The service is unacceptable—it's hard to believe the staff could work anywhere, let alone a restaurant. Service rating: 1 out of 5.

Service: Dine-in Meal Type: Dinner Price per Person: $10–20 Food Rating: 2/5 Service Rating: 3/5 Atmosphere Rating: 3/5

"The restaurant was clean and comfortable, making for a pleasant dining experience. I visited for dinner, and my meal was priced between $10 and $20. The food earned a solid rating of 4 out of 5, while the service was exceptional, receiving a perfect score of 5."

Good food and a very pleasant staff.... Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 4 Service: 5 Atmosphere: 5

Friendly staff.... Bland food. Meal type: Dinner Price per person: $10–20 Food: 3 Service: 3 Atmosphere: 3