Speedway - Snellville

I arrived around 12:40am 4/9/23 to pick up an online order and the service was horrible! Normally when I come in the order is ready and bagged, but not this time. The light brown skin male cashier was very rude and lacked the basic necessities(friendliness) for a customer service position. I gave him the name of the order I was picking up and I was given a cup and tasks to complete. I asked when did the delivery driver start making the orders and he said that 's what he always has us do. I explained that I normally come during the day shift and the order is always bagged and sealed.In this day and age everything is supposed to be covered to protect the customer, so no where you go will have a delivery driver handle the customer 's goods. Since he was not going to budge, I asked what items were needed and where to find them. He responded, I clearly gave you a slurpee cup. I 'm sure he was taught to be polite and helpful during training and none of those skills were shown tonight. Also, I 'm sure any customer would be pissed to find out that the delivery driver was making their food. If you don 't want to work with people, find a new job!

Tried explaining to the manager that the fuel stations are keep giving issues when use. The manager started by ignoring what I was saying and kept his own version of the story without taking the time to respond adequately or respectfully. I won’t spend my money when management is uncooperative.

I’ve already shared my story with corporate, but Miles went above and beyond to make sure his patrons were safe and sound. He’s definitely appreciated!

Savanna the cashier was stupid sweet helped me with my purchase. She is the best!!! Very friendly and beautiful ??Thanks girl!!

I won't blame the speedway but it's store manager whoever so is responsible. No process aligned, specially a women behind the counter, may be she is Hispanic with glasses. Learn some manners and follow the protocols. I have been coming to this store from past 1 year. Looks like she is a new face and she is the rudest on the floor. One bad apple and destroy the whole basket. Please train people on customer service and follow the right protocols. Manners is very important in any business.