Blue Heron At Ojo Santa Fe Resort

We recently enjoyed a fantastic lunch at Blue Heron. The food was exceptional in every way. While I’ve seen others mention that the experience can vary depending on the chef of the day, our service and meal were both outstanding. The only reason I didn’t give a full five stars was due to the restaurant's temperature. It was quite chilly when we visited, and they had to move us to a different room that had heating. One of the staff members mentioned that management often prefers not to turn up the heat enough in the mornings, and the servers can't wear sweaters to stay warm. Blue Heron, please consider adjusting the heating earlier to ensure a comfortable experience for your diners. Despite this, we’re looking forward to returning, and we’ll make sure to dress more warmly next time!

The waitstaff were quite pleasant, but the food? Probably not the best choice to order ceviche in the middle of the desert. If they’re using thawed frozen shrimp mixed in lime juice, they really shouldn’t have it on the menu. It was quite unpleasant. We had higher expectations for our main course, both of us ordering steak, yet my first impression was how much sauce they smothered it in. This often suggests either poor-quality meat or a lack of culinary skill. The meat didn’t taste fresh, and there was just too much sauce everywhere. If they could only source fresh meat and prepare a steak properly. It was a really disappointing experience overall, and given the high price point, I feel quite let down. What a shame.

The food was good, but not worth the price tag. The grottos lacked flavor, and while the pork chop was cooked well, it was underseasoned. However, my main concern was the overwhelming number of flies outside when our food arrived. It was nearly impossible to enjoy the meal as I had to swat away about 20 flies that were hovering over our plates while we tried to eat. It made cutting into my pork chop feel pointless. According to the napkin, this issue occurs on Sundays because they don’t have enough time to manage the flies between brunch and dinner. I recommend steering clear of Sunday dinners or opting to eat indoors instead of outside on the terrace.

After reading the reviews I was hesitant to try, but so glad we were. My husband and I were as overnight guests, and of course the convenience of coming here for dinner was perfect. We loved our meal! Everything was nicely plated and the food was delicious, including desserts. Definitely recommend this restaurant to improve your experience at the resort and really relax on site!

Disappointed with lunch but had a terrible breakfast! TL;DR Painfully Slow Service, Order does not fully arrive with the rest of the meal, and coffee comes after you eat. If you?re staying at the resort, I recommend driving into Santa Fe. I ate lunch here yesterday, and the service was extremely slow. We only ordered two appetizers, so they should not have been as slow as they were. The food and drinks were good. It didn?t dull the excitement of the vacation. I went this morning for breakfast, and I don?t think I have ever had a more negative experience from walking in the door. We walked in 20 minutes before closing for an hour, and the staff checked their watches and then escorted us to our table. We sit down and place water orders. When the waiter finally arrived, we put our entire breakfast order in because of the time: 2 Coffee?s, 2 breakfast cocktails, and 2 breakfast entrees. One of the breakfast cocktails, a mimosa, came promptly, but the other cocktail, a **** Mary, was nowhere to be found. Our plates with our first water refill arrive after their 11am closing time. They forgot our toast and brought regular sausage when we asked for vegetarian. They also gave us a plain bagel and lox when we asked for an everything bagel and lox. We asked for ketchup, salt and pepper and the missing toast after they sat everything down. The bagel and lox they set down were meant for another table, so they took it away and replaced it with the correct bagel. I thought like the rest of the experience they were just absent minded and made it with the wrong bagel. We asked if the sausage was vegetarian, and they brushed it off with a lack of reassurance that we ended up not eating it. We were about halfway through the meal when finally our coffee arrived! The first entree which had the toast was finished when the ketchup, salt an pepper arrive. They ask if we need anything else and we cancel the **** Mary order. We ask for the check. The toast finally makes it to the table, which we send back because we are just ready to go. When the waiter came with the check he asked if something was wrong with the toast and we let him know it came after everything and we were done. After we left the breakfast we went to the hotel lobby and cancelled our breakfast reservation for the next day. Driving the 20 minutes into Santa Fe where your more likely to get a quality meal and service. Ojo Santa Fe has done so many improvements to their hot spring resort since last year that they are worth the visit. However, the blue heron is a dark spot on the excellent resort. I would almost recommend they close the restaurant and turn it into a quick service (if that is possible for them) spot where you grab and go premade food boxes.