Umi Hand Roll - San Jose

This a great sushi place in a food market environment. I ordered through kiosk and waited about 15 minutes for the food that is fresh and tasty!

I love coming to this place the hand rolls are always great but this time I was waiting for awhile. Saw staff talking and moving at a snails pace. Then when I came up to ask for my order the staff was passive aggressive and said they were calling my name but I never heard them. Just a bit upset since I’ve always been nice. Was going to drop a cash tip but neglected due to these reasons. Will come back but not if this continues.

I ordered pickup at this place, never tried it before so it was my first time eating from here. I had two rolls and they're a little small. It was okay tasting, not worth spending the money but If u like fresh sushi and would want to get a bigger sized rolls, u should go to sushi heroes. Always my go -to but today I decided different and I'm sticking to the other place instead.

Hand rolls were good but couldn’t tell if it was because everything was actually good quality or because i was starving after waiting for a solid hour to get my three hand rolls. there seemed to be only two people working so giving them the benefit of the doubt.

The first time I ordered it through door dash, it was great. However the second time was very disappointing and a waste of money. I was served poor quality uni. There was lemon slices all over my raw salmon bowl that ended up cooking the fish. Also, I was served tobiko instead of ikura. The bowls were nothing like the pictures on their website. If Umi didn’t have enough food to take the order, they should not have accepted it.