Dunkin' - Pine Point

I just wanted to tell you about my positive experience at the Walmart Dunkin' Donuts in South Portland, Maine. The young man working there this morning, was an absolute dream! So sweet, so efficient, and kind. He was all by himself (as they frequentlyare at this location) and never complained even once. He was heading out on his break, yet he took my order anyway. I got somegreat customer service and he should be rewarded for it! Sorry I don't know his name, but it's Monday January 27th, at 9:00a.m. so you could find it out by the records I'm sure. He's a fantastic asset to the company.

Open when they feel like it close early too! Lazy entitled people! Bad attitudes, so yourself a favor don't go!

Today I went to get my usual coffee before I shopped which is always a hit or miss in getting good coffee. There was about three people in front on me with a bit of a wait which was no biggie,when it was my turn I quickly realized that there was only oneperson working which was the manager. I understand how she felt overworked but,she was rude and not only to me. The guy beforeme got iced coffee instead of a hot one. She yelled at customers behind me that she was going on a break and couldn't they seethe sign saying that she was going on a break after she helped me. After I got my coffee,it was wrong. I ordered a medium coffeewith blueberry and Carmel but,just regular coffee. I honestly won't go back again

Ordered green tea, hot tea with cream, coffee. Green tea served in ice Wrong! Hot tea took 5 min Wrong served with out cream. Took 7 min to get cream added. Ordered hot decaffeinated tea 10 minutes for that Wrong order not decaf. Terrible! Go toStarbucks!!

The person working was very rude he didn't know how to make a drink and told me that it was a star bucks coffee and this is a dunkin donuts it was an almond joy ice coffee and it's one of dd specialty drinks. He made it wrong after I told him how to makeit he was very rude I will not go there again how can someone who works for dd bot know how to make a specialty drink it's likea dd signature drink. Sorry excuse for a dd I'm very upset.