Coaches Ice Cream - Newbury Park

Ice cream is low quality and over priced. Ice cream consistency seems like it has been thawed and frozen multiple cycles. Customer service could use some improvement.

Our ice cream was freezer burnt, not sure where all the rave reviews are coming from. We had 2 different flavors and neither was good, pralines and cream, and cookies and cream. Ice cream is purchased from US Foods and not made in house. I could have gotten better ice cream from the grocery store. I won't be returning.

The greatest place in Newbury Park/TO! There's so many different ice cream selections it every time we go into the store everyone is so kind to my toddler who wants to sample the toppings! The ice cream is the best quality and so fresh! I love the mint flavor, the many choices and the old school parlor feel!

We haven't been able to find much good ice cream in Newbury Park but this place fills the bill! Both granddaughters love it, RRR's sweet tooth loves it, so this is going to be our go- to.

The staff is incredibly friendly, and the atmosphere is wonderful. The ice cream is not only clean but also delicious!