Sant Ambroeus SoHo - New York

Love this restaurant! The food and service is exceptional!

Poor indoor seating.. wrong wine charged to the bill; still insisted on the correct service; I had taken the screen shot of the ordered wine.. then they changed the bill! We have paid same price for Nobu downtown.. wouldn’t recommend to friends..

Sant Ambroeus Soho has always been one of my favorites places in the city and I 've enjoyed visiting regularly over the years. Thats why it was my first option to go for lunch with a friend that I have not seeing for a very long time. But what a disappointment did I get yesterday. The new manager is there just to boost his ego and his attitude is 'it 's my way and I do not care you are the costumer . I had made a reservation for outdoors 3 weeks in advance and upon arrival the new hostess, who is not that much friendlier, escorted me to the 'wood cabanas/steam rooms ' that were fine during winter-pandemic situation but do not work in warmer Spring-Summer days; it was 80 degrees yesterday and I did not want to do that to my very fashionable woman friend. I asked to be seated under the awning area which was completely empty but I was told that those were for guests with reservations; exactly; like if I didn 't have a reservation. The only option offered were to be seated inside and I was left standing outside while I waited for my friend to decide what she wanted to do. I was totally ready to go somewhere else but after her arrival we decided to just get it over with and eat inside. Sant Ambroeus ' new management will be responsible for their business demise. We are in time that after a year of pandemic people have 0 tolerance for the BS and the mistreatment of patrons. The new manager needs to get with the program and overcome his insecurities because the times where patrons went out to be mistreated by the rude employees on the false pretense of being at a cool place are long gone. It is not about you.. it is about the costumer.

Great all around fun staff and the food comes out SO HOT and the wine and cocktails are great and so is the bread.

Bad service, rude host, had delivered our food before our drinks, our napkins they gave us had dried food glued to them, our food was cold and our server always forgot to check on our table (we had to stop any other employee to order our server to order food, remember drinks, bring us another set of napkins and bring our check). The only good was the ambience. Unfortunately, I would not recommend this place to any of my family or friends.