Im Akzent- Löwen - Langenargen

Lunch on the terrace, with this request we ask for a free table. Unfortunately everyone was occupied. A table inside was offered to us. Okay, with the condition as soon as a table is released on the terrace, we get it. After a short time, a table was released, because we saw the guests go. We'll ask if we can sit on this table soon. The workers said that the food is ready to stay now because the table on the terrace is not ready! Our wish was ignored! We asked again, another service employee said that this is not going anyway!.... We ask the boss, Mr. Beck, to explain the situation and our desire. He said: The table is provided!? with an arrogance! We explained to Him: But no one has told us that. This situation/communication is not customer-friendly. Check out our customer reviews on the Internet! he said. More fingertip feeling (instead of German arrogance) and a set like: Sorry, for this misunderstanding, sure you ate on the terrace situation relaxed. We were so clean that we wanted to leave the restaurant. When we were on the terrace, the saying came: Yes, it is. My conclusion: The customer is not king in the lion who appreciates the friendliness of the customers should absolutely avoid the restaurant lion!!

Lunch on the terrace, with this request we ask for a free table. unfortunately everyone was occupied. a table in the inner was offered to us. okay, with the condition as soon as a table is released on the terrace, we get it. after a short time a table was released, because we saw the guests go. we ask if we can sit on this table soon. the workers said that eating is ready to stay now because the table on the terrace is not ready! our wish was ignored! we asked again, another service employee said that this is not possible anyway!. we ask for the chef, mr. beck, and explain to him the situation and our demand. he said: the table is made available?! with an arrogance! we told him: but no one has told us that. this situation/communication is not customer-friendly. see our customer reviews on the internet! he said. more fingertip feeling (instead of the German arrogance) and a set like: I'm sorry for this misunderstanding, sure they ate relaxed on the terrace situation. we were so clean that we wanted to leave the restaurant. when we were on the terrace, the saying came: yes, it is. my conclusion: the customer is not king in the lion who appreciates the friendliness of the customers, should absolutely avoid the restaurant lions!