Caffe Bene - Jackson Heights

The worst açaí bowl I’ve ever had the so called smoothie tasted like straight ice it’s was so thick. A complete rip off

I placed an online order and went to pick it up. There are two side to the small counter, both well marked with multiple signs reading “order” and the one end and “pick up” at the other. The pickup side has multiple signs and also the signs for Grubhub and online order stuff. I showed up a little early then the latest pickup time and was waiting in the pick up area. The counter is small so I know the girl saw me, but it seemed like she was actively avoiding looking at me. I waited about ten minutes assuming she must know there’s nothing ready or something, and maybe that’s why she didn’t ask me my name for the order. But after I realized there was an order on the back counter I finally went to the order line to ask if it was mine since she didn’t seem to care to ask me. As I walked up she asked me “are you ready to order?”, I was so confused because I had clearly been waiting to pick something up. I stumbled for a second and was like “uh no I’m picking up an order, as I pointed to where I was standing waiting at the pick-up area. So if she DID think that whole ten minutes I was thinking of what I wanted, why the heck would you not go up to the customer and ASK. Ask if they need help, or ask if they are ready, or I don’t know maybe ask if they are ordering or waiting to pick up. And yes the bag that was behind her the whole time was mine. P. S. The place was not busy and not one person came in while we just stood there, we were the only people the counter. There was a guy picking something up when we first got there and we stood behind him, she gave him his food and walked back to the other side of the counter where the waiting began.

I decided to give this place a second chance after they served me a frozen açaí bowl (i had to throw it out bc i couldn’t eat it. i decided to order something different and thought maybe it’ll be good, i ordered a pesto chicken panini… and they gave me half of the panini. what did they do with the other half??? this is not worth $10. i will not be coming back. there are many other cafes in queens that have just as good if not better food at a more affordable price.

We visited an intriguing restaurant where we ordered the plate dinners. I had scrambled eggs with bacon, a croissant, and a salad with an Asian-style dressing. My companion chose scrambled eggs, turkey bacon, British-style pork and beans, and the same salad with the Asian dressing. It was a one-of-a-kind breakfast experience overall.

Caffe Bene has excellent service, friendly staff with wonderful food and beverage selections. Recently switched to decaf coffee (doctor's orders and they make the BEST freshly brewed decaf coffee (best price too! , made to order. Great location highly recommend!