Aura Restaurant Bar - Hackensack

Food was very tasty but both of my sisters ordered the scallops entree and they were extremely disappointed. The scallop entree was def an appetizer/tapas plate, not an entree plate. Like I said the the food and drinks were tasty but the scallops had us a little confused.

Just didn’t live up to a reasonable standard. Seemed to be run by people who did not understand basics of restaurant industry. Greet people when they walk in, provide menus for everyone at the table, serve the table all the food at the same time, meats should be cooked to order and not overcooked. Drinks were drastically overpriced and not really craft cocktails. Would not recommend

The reservation was accepted and confirmed, but we came and the restaurant was closed. we drove 40 minutes. they should really update their booking calendar.

As part of the service industry, I can confidently say that the service in this restaurant needs improvement. the personal does not smile and is not worth knowing about the tellers on their menu. an eating in a restaurant should not have to ask a customer when she is ready to enter her order. we waited for 30 minutes for an appetizer that consisted of goats, cheeses and mushrooms on a piece of toast and a french woof. my steak plate was cold and the kartoffels were ready and dry. eating is not worth the dollar amount and the quality is not. the drinks are not worth 10 $12 per. the desert was not everything to write to home. there is nothing special about them.

Had dinner reservations for 9- they had us down for 8:30. They offered us a table and then asked us to switch tables to one that was in a corner in the window of the restaurant which felt awkward and was brightly lit by the street lamps. Then the waitress starts the evening by saying if we’re eating it’s going to take a long time because the kitchen is extremely backed up. That’s usually fine by me if the food is good- then the wait is worth it. We waited 1 hour for two appetizers, and after all that waiting the food was Luke warm and cold within minutes of being on our table. The riceballs had such delicious flavor- it was a shame they were cold. The place has potential but it has so many kinks that need to be worked out before it can be better.