Kfc - Fredericksburg

You never get the order right, the people are lazy and just don't say a chicken an hour before they close, if it really is that you don't get enough and lazy to make more. And no one time practically every time we go or place a command they mess. this must not take care of customer service

Terrible customer service. Waited 30 minutes for 2 chicken sandwiches and the Manager said it was going to be 8 minutes then gave us our money back and said sorry we gave it to someone else. No compensation just real rude. I call corporate on them.

Do not expect even decent customer service here. Every time I go here it's awful. I'm done going to this KFC they are the rudest non caring people ever. I know to some it's just a paycheck but still. Only time have I ever had anyone nices service me there out of the 6 times iv been. Stay away

Never can give me what I order, I need 8 chicken thighs and they can never do it, this is the second time within a week this has happened, and the second time I've left without anything and the last time I will attempt to get chicken from this location again. Just shut down and save customers the trouble

Bought a meal online and came in to pick it up only for it to not be ready when the app clearly said it was. The employees rolled their eyes at me when I explained this. They didn't start making the food until I showed up. When I got home the chicken was incredibly soggy with grease but no crisp. This location is not up to kfc's standard. I'll be going to Popeyes from now on.