Chick-fil-a - Fredericksburg

I have been a longtime customer of this Chick-fil-A location and have usually had a positive experience. However, during my last two visits, my Cobb salad was completely incorrect and I did not receive any dressings. It is disappointing to spend nearly $10 on a salad that was made incorrectly twice. The restaurant should improve their process for checking salad orders to prevent this from happening in the future.

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The bathroom at this restaurant is small and always crowded. There are about 5 employees who take orders, and 2-3 employees who also seem to be dining together with 5 other people. It makes you wonder if it's a business or a hangout club. There were approximately 10 customers waiting for more than 20 minutes. To top it off, I ordered a lemonade/ice tea but was served plain water with ice instead.

After stopping in this Chik-fil-A I believe that it is my opinion that Chik-fil-A is my favorite almost food place to take food while driving any kind of long distance. her personal is always, and I mean always, happy, polite and extremely efficient. there is a reason why there is always a long line for each Chick-fil-A. best yet, they always take only a few minutes to thru, as there is only not one person they have to do behind a window. Instead, they are greeted by several employees on the way and at the end where they are handed over their food by a team member on their side of the window. it is great, and these special filials gave us chicken teeth that were moist and crispy and nuggets that were divine.

I used to hold this franchise to Chick-fil-A's high standards, but my recent experiences have been disappointing. Two weeks ago, I placed a catering order and discovered that a whole tray of cookies was missing, and I received the wrong sauces. Today, when I visited the drive-through, my order was missing a large fry, a three-piece tenders meal, and a spicy chicken sandwich. While they did fix the missing items, the three-piece tenders were dry, small, and not up to Chick-fil-A's usual quality. This location has declined in quality since the opening of a new one nearby.