Firehouse Subs Shops At Battlefield Parkway

First time and last time here for me, The sandwich maker didn’t even know basic ingredients for the food we ordered, the pickles looked like someone was snacking on them before they hit my tray and the meat was very dry. Back to the Hixson location I go.

They totally messed up my very simple order and I didn't find it until I got home it was a take out order I live 30 minutes from them I called and they wouldn't let me speak to the manager and they wouldn't give me the contact info for the owner of this store I ordered a steak and cheese and and they gave me a very poorly made ham and cheese with no condiments

Walked in around 6PM, noticed people waiting, a lot of people, hmmmm. Ok. Shoulda taken a queue from that! Ordered quick enough, single sandwich to go, then waited... and waited... and u guessed it, waited... 15 min l8r the first customer that I noticed got their meager bag of food, ok now we hoppin! Or not. Another 10 min another customer got theirs. I notice I 'm still maybe 5th in line to receive mine... oh boy... I gotta be somewhere in 30 min! Then DoorDash arrives, their order took precedent... then next customer... then UberEats... and in the meantime, several new customers have made their orders! I shoulda told them b4 they paid but was thinking it might get better. I finally got my meal 50 min after I ordered. I waited almost an hour for a typical hook&ladder sandwich. They had 3 people but it appeared only ONE was doing all the cooking. I felt sorry for him, he was doing everything, taking orders, cooking, packing. 2 others were mostly looking busy , but not doing much. I didn 't have time to eat my sandwich but saved it for later. Bad bad experience at this Firehouse Subs.

Waited 20 mins for a sub and Mac and cheese. Had to remind them it still needed to be made. Waited another 10 mins for them to finish. 10 others waiting behind me. Keep up the great work!

Absolutely one of the best places to eat! The manager and staff are always polite and quick.Kid-friendliness: The kids love the firemen’s hats and the food