Tim Hortons - Coquitlam

Today at 9:30 a.m., the worker at the restaurant was extremely impolite. Additionally, I purchased a Boston cream donut which was placed in a paper bag.

I have never had such a strange and rude experience at a Tim Hortons before. First, the woman on the loudspeaker rushed our order and was extremely impatient. When I tried to correct my breakfast sandwich order to a wrap, she insisted that I had asked for a sandwich. Feeling overwhelmed, we decided to quickly add a coffee at the window, but were told that since we hadn't ordered it on the speaker, we couldn't add it. Despite our car being full of people wanting to order food and drinks, we were put off by her rudeness and impatience. It seemed as though they were too focused on the long line of cars and not enough on improving their customer service.

This Tim Hortons location is always bustling with cars, but the staff is friendly and accommodating. It is an excellent spot for hosting office meetings with clients.

The personal was ok. food quality was ok, not the perfect. location inside is very clean and renovated. around the seating area is the window. enjoy their coffee free parking and beautiful layout. You don't know why tim hortons every day strikes. they give them a sight, and they put on one. They used to be generous. cultural change, I guess!

Girl who make the breakfast every morning around 6:20 a.m. is very rude all the time. She is not even taking my order but still she don’t know how to serve a customer. Her tone and the way of talking about me while preparing the order is very unpleasant and disrespectful. Every single time she prepared a wrong order. Better you should teach your staff (specifically that girl who prepared the order in the morning) how to deal with a customer.