Hk Hell's Kitchen - City of New York

Opentable took a 12:15pm reservation for HK, however neglected the fact that they are not open for lunch! So of course it was an awful experience with my client to find a suitable place around 9th that we could have our meeting.

Waiters were nice but we were the only ones in there and I felt like they left out the usual basic service. Our water was never refilled, we weren't asked if we wanted refills on our other drinks. The hearts of palms in the salad was hard and indelible. The waiter did go back in the kitchen and bring out a better few but we shouldn't have had to mention this. Soups were good. Out main meals were both just ok. The chicken in both was over cooked and dried out,

Had dinner here with a friend before attending a show. Although they were out of an appetizer as soon as the place opened for dinner, overall the food was good. Salad was bland, but we really enjoyed the tuna appetizer and I thought the gnocchi were perfect!

I booked this believing it was Gordon's restaurant. I still don't know if he owns it but I do know the Chef would have been sacked by Gordon the night we dined! Food had no flavour at all and I had great expectations. WARNING to anyone else making a booking here!!!

Food was amazing we split the salmon (they were out of lemongrass, but the chef made do) and the risotto. Wonderful everything cooked and presented beautifully. The bread was out of this world (apparently a substitute honey/whole grain baguette that they picked up at a local bakery when they ran out of the usual) totally addictive! Service was great very nice young lady. Seemed inexperienced (had to go back to check on our questions), but so pleasant it didn't matter (and in restaurants, it's better to have the right attitude you can train the skills). Only quibble was that they would charge for refills of the iced tea already not inexpensive, so to each pay $5.90 for that is ridiculous. Overall very nice little place.