High Rail - Chattanooga

We were seated at a dirty table that took at least 15-20 minutes to be cleared. Our waitress disappeared multiple times and rarely checked in on us. We didn’t see her attending to other tables during those lapses either, so it was unclear what she was doing. The wait for our food was long, and when it finally arrived, it was disappointing. I even had to point out to another waitress that our meals had likely been sitting under the heat lamp for too long, which they indeed had. The rooftop area is actually two stories up, offering only a limited view. If you’re visiting Chattanooga for a short time, I would recommend looking for another restaurant.

Marissa was our waitress, and she was exceptional. We were in Chattanooga for a swim meet and had several people in our group, including kids. She was incredibly accommodating and patient with all of us. Thank you so much for having us!

The food was excellent, with both indoor and outdoor seating available. The pizzas and appetizers were delightful. The service was also outstanding.

Our experience was ok. It was nice to eat outside and our server did a good job of taking care of us, despite how much was going on. We tried the Fire and Ice salad but it was inedible since it was too spicy. My husband’s burger was fine but his fries were overcooked and so was my Farm to Fig pizza. About halfway through our meal it became apparent that a wedding had ended at the hotel. They informally moved their festivities to the rooftop at High Rail which made for too many people in the outdoor space. Not sure how often the hotel experiences things like this. It was a fun “party” atmosphere for the wedding guests, but not enjoyable for those of us trying to have a more relaxed dinner experience.

Service was outstanding. I took a girlfriend for her birthday. We sat inside as there was a threat for rain. The food was really tasty and timing was great. Good value for the quality. The only little thing I would say was inside chairs at the tables needed to be wiped off. And paper menus are fine, but we were given some with food grease and stains.