Moe's Southwest Grill - Cedar Rapids

Zero stars if I could! Our family ordered to go picked up this evening. None of the burritos were marked so my sister cut a piece on one end of each burrito to verify we were each getting what we had ordered. Once I had my custom burrito, I ate the small end piece that had been cut off first and then some of the chips we had gotten as a side. I decided to tackle the rest of the burrito, but as I went to lift it from the foil, I could see what appeared to be a hair. At first I thought perhaps my sister had accidentally shed a hair when she was dealing with identifying which burrito was which. I grabbed the hair and quickly realized it was embedded deep within the burrito. I could feel the tension and it moving under the tortilla as I pulled. Disgusted at the realization that it was clearly left behind by the person who made/wrapped the burrito, I felt nauseous. I obviously couldn?t eat it and lost my appetite. This calls into question the sanitation and health standards of the establishment. Why are staff not wearing their hair back under hairnets? Are they washing their hands? What is going on there? Gross! It had been almost a year or more since I last had Moe?s, and was craving something different this evening when we decided to order instead of cooking. Never again. When I think of the hair I shudder and feel like I might throw up.

Moe's a great place for burritos and bowls and tacos. They make it in front of you like a lot of the Subway-type places. They have lots of vegetables and toppings to choose from. And the place is always clean and the service is always quick.

Both times I went, the place was empty so I didn't have to wait in a line. There were a lot of ingredients to choose from so the burrito I got was packed. The employee there helped me get some deals as well by downloading the Moe's Rocking Rewards app. I also love how the chips and salsa here are free. On Mondays you can get a Burrito/Bowl with chips and drink for like $6 I think they said so I'll definitely be going more often.

I really loved the homewrecker burrito it was delicious. It's also really nice that the chips and salsa are free and don't cost extra, unlike places like Pancheros or Chipotle. On top of all of that, the employees were very friendly and kinda even though it was very busy when we were there. Everything looked very clean in the dining room.

It's honestly alright I wouldn't eat it often but if Panch is busy I guess this is an OK substitute. Price pretty much the same as panch. Service is forced at least what I saw and experienced. Free chips and salsa is cool but I'm not a chips and salsa person so that had no bearing on my rating.