Cold Stone Creamery - California

Excellent selection and the staff have always been very friendly.

This white guy with glasses here named Connor is absolutely a slob and very rude. Kept complaining near his coworkers about us while we were ordering and had a very musty smell?connor, do better.

I ordered 18 chocolate-covered strawberries, and they did not live up to my expectations. The presentation was quite messy, and the strawberries were all very small. They crammed all 18 strawberries into one box. I won't be ordering chocolate-covered strawberries from here again!

During my visit to this ice cream shop, my friend and I were overcharged by a large white man for what can only be described as melted ice cream. He tried to make it seem like the customers before us received perfectly frozen ice cream, which was not the case. It's frustrating to have to complain about an ice cream place serving melted product, but unfortunately, my experience aligns with the poor customer service that seems to prevail in St. Mary's County. When we called to ask for his name, he lied and provided someone else’s name, and he refused to issue a refund. The only way I'd consider returning to this location is if I know that man won't be there.

The ice cream cake was delightful, and the ice cream itself was fantastic. The customer service was also very good.