Shane's Rib Shack - Bethlehem

Great food and customer service. We actually brought guests out of town the next night and were a great experience for all of us.

The fried okra is excellent! BBQ was pretty tasty today. Just too much sauce for me today.

We use to enjoy this place. You need to change some of their employees. At our last visit, only 5 out of 6 meals were fine. 5 meals had to be restored. 4 burgers were badly burned. The rolls were soggy and had black fat drained from them. The appearance and smell were bad. The grilled cheese sandwich looked like it was cooked in the same stuff and looked bad. The staff had settings. You even wanted to make pictures of the burned burger, because the chefs could not understand what they did wrong. Not sure why they couldn't just bring the burgers back to the kitchen. An employee even wanted to argue about a page that she did not see it on the ticket. We had to show the reception. The remakes were almost so bad. Crunchy pieces in the Burger. Children's castles rarely came out what is unacceptable. Everyone felt sick from eating. Will not return to this place soon. We could talk to a manager a few days later to inform them about our experience.

I heard a terrible stuff about her cleanliness. It was also slow, but understanding.

Good food Good customer service. But they need better seats. These stands are hard.