Popeyes Louisiana Kitchen - Yakima

(5 April 2022 4.5 Stars This location has been open 4 years. I have not been here for 3.5 years because I did not like the taste of the food (to spicy or the service. This is the only Popeyes I have ever been to. Today, My father I returned to this location to try an advertised special. In all the ways we both did not like this brand before (and often talked about those dislikes as we deprive by looking for a place to stop and eat lunch together we were HAPPILY surprised by the 'new ' way we felt about the place. I was able to get mild chicken that was also very juicy (before dry and WAY OVER spiced. The fries were fresh and crisp. Dad had the shrimp special, he enjoyed very much, the coleslaw was good as well. The staff we had interactions with were happy, friendly, accurate and fast. WE BOTH HAVE CHANGED OUR OPINION OF THIS BRAND TODAY, AND WILL ADD IT TO OUR PLACES TO GO. My only draw back is the lack of condiments for the meals. The advertisement showed Cocktail sauce for the shrimp special (as well as the mobile app , and the 'picking slip ' said it was on the tray for dine in. It was not. I saw two people come in from the drive thru with the same problem (no Cocktail sauce. I heard the drive thru staff member say 'if they do not ask for it, how am I supposed to know they want it '. Also, no ketchup available to pick up in the lobby for the fries. No butter in the lobby for the biscuit either. You have to wait in line to request some from the cashier. I wish they would have asked offered the Cocktail sauce, butter and ketchup when giving us our meal. Would have made things better. Will return

The service is always good, occasionally very busy. Don't need to come in and ask where my order is. If I'm parked, it's probably because they're cooking fresh chicken. I know restaurants stop making certain things closer to closing, because in the end it's about what they would be wasting when cooking for two people to order it. The sandwiches are always my go to, and the fries. But the tenders are also highly recommended. 10/10 recommend going.

Popeyes has stepped their game up! Pretty good chicken. I had the tenders and spicy chicken sandwich. Mac and cheese was on point. My only complaint is their butter for my biscuit was hard as a rock, other than that the whole meal was great.

Last week I went through the ride and ordered some sandwiches and chicken. The nicest guy helped us! His name was Jonathan and he was so polite and friendly I really appreciate it!

The service is always good, occasionally very busy. Don't have to come in and ask where my order is. If I'm parked, it's probably because they cook fresh chicken. I know that restaurants stop closing certain things closer, because in the end it is about what they would waste when cooking for two people to order it. The sandwiches are always my way, and the frits. But the offers are also highly recommended. 10/10 recommend go.