Dunkin' - Wolcott

There is definitely no Dunkin' at this location! This card is worthless!

The coffee is great, and they remember both my name and my order every day.

When I returned and showed the employee my order history, my coffee still wasn't made because, according to them, the order hadn’t come through. Finally, the woman who was working with her prepared my coffee, but not before we had a heated argument. During all of this, the barista who eventually made my coffee laughed at customers who were complaining about the long wait times. I waited over half an hour for my coffee—after arguing about whether I had ordered it from them, and having to prove I had indeed made the purchase. This is just the latest in a long series of frustrating experiences I've had here. I could go on about the instances where no one has taken my order, even when there were no other customers. It doesn't seem unreasonable to expect fast service from a quick-service restaurant.

The ladies rest room was horrible. The toilet paper was not in the holder. The soap dispenser was broken.

Seemingly nice food with ill charactered staffs. No Courtesy and very Obnoxious