Costa Coffee - Wiltshire

Costa were very helpful with my order when requesting allergy information. I was provided with a full allergy document detailing what I was able to have. For my less common coconut allergy I was very impressed that the staff member checked the back of the syrups ingredients for me and let me read them too. This is above and beyond what most places do and helped me to feel much safer. Thank you costa I will be returning

There was a huge queue when we arrived, the Primark had just opened across the square. The queue moved steadily, and I was soon served . Unfortunately, my drink was wrong , but it was soon rectified. The lattes were both hot, and mine with oat milk was creamy. Efficient and friendly staff.

I've given a one star rating with no reflection of the staff or service but in an attempt that the organisation who owns costa takes note went in today Sunday 10th September around 9am it was like walking into a sauna the staff were actually sweating ! I live in Salisbury and use this costa several time a week and the air con has been broken for weeks while we are having a heatwave, to the Costa operators please look after your staff!! You've a great team there who always work hard and serve a great coffee do your part and whilst I'm commenting you've had a window boarded up for months not a good look especially when Primark opens soon you charge enough for your coffees etc (prices went up again last week) now do your part and invest some of your profit back into this store!

After a couple of hours around Salisbury we decided to get a coffee and wait for friends. First impressions were not good with a 'boarded up ' smashed front window. Inside we found a table (with wallpaper hanging off the wall behind us) and ordered coffee. The coffee was fine so we put up with the in need of re furbishment decor, but when we visited the toilets before leaving we were appalled I wonder if Costa ever check that their franchises are up to standard?

Wasn't busy for a Sunday, maybe because it was so hot. We ordered mango and passion fruit smoothies which were very refreshing. I had a lemon and blueberry cake that was delicious and my friend had the carrot cake.