Freddy's Frozen Custard - Wichita

This restaurant always delivers delicious food. My top picks are the chili and all-beef hot dog with mustard.

I encountered a situation at the restaurant where staff were not following proper food handling protocols, including sweeping near my food and flipping their hair close to my plate. I requested a refund and left the restaurant. It was not a pleasant experience. I hope the staff have proper food handling certification in the future.

I tried to order a burger hotdog combo, but they had removed it from their menu. It was a struggle to place my order with the new cashier, who didn't even know they had ever offered such a combo. However, the other cashier was super helpful and helped me place my order. I ended up enjoying my meal.

Burgers were over-salted, but service window was friendly and patient, when I needed to change my order.

When you have an allergy to a food, they cook everything else sit out front to get cold. Then you have to wait for the rest of your food, a burger, due to an onion allergy. I would have rather waited longer to have all of my food at once all of it hot.