Macarthur's Riverview - West Point

Great service by our waiter, Sandy. She had great suggestions about menu choices, drinks, and desserts. Very competent and friendly.

The WORST service I 've ever had in my entire life. Two different servers waited on us at some point, with no hand-off between them or communication about what we had or hadn 't yet ordered. One server brought us a warm bottle of white wine and proceeded to pour us each half a glass, before taking the bottle and hiding it to chill away from our table for 15 minutes after I choked on the warm taster. We almost had to go hunt her down to get our wine after that because we were completely ignored. For a bottle of wine priced at three and a half times what I 'd pay for it in a grocery store, I 'd at least expect it to be cold. Then the food...the bacon on the bacon and deviled eggs was straight pork belly and not cooked evenly. Basically, eating straight pork fat. The food was generally bland and underseasoned, and didn 't taste like it was made on site. Our meal was brought out from the kitchen by a random worker and left on a tray in the middle of the floor 25 feet away from us for over 10 minutes and left to cool while we sat and wondered if it could possibly be our food. When our server finally noticed it and delivered it to our table, her excuse was well nobody told me. The scallops were cold by the time my partner got to try them. They were completely unsauced, and the corn and pea vegetable medley that came alongside it was straight out of a bag of frozen vegetables. The jolly green giant would have been embarrassed to serve those. There was no seasoning, no sauce, and no flavor whatsoever. Even the mashed potatoes lacked flavor, though we are reasonably sure they were recently real potatoes. As for my meal, the shrimp and grits were lukewarm, but benefited from having been moderately seasoned, likely a result of the prepackaged andouille, judging by the watery and tasteless grits that accompanied. The shrimp were cooked ok. There was a general lack of fresh ingredients and acid, and any resemblance this meal bore to fine dining was notional. I am so disappointed. As an army officer, I am embarrassed that this restaurant exists on west point grounds. General MacArthur deserved better. I will not be taking visitors here. I 've had better food at a Panera bread with a C rating from the health department. Speaking of, there was no bread, no bread plates, no appetizer plates (despite the presence of appetizers), and the giant smear of honey that leaked off the ill-suited platter that the pork fat came on and covered almost the entire table was left to sit on the table for the entire meal. Waste of time, waste of money.

A truly adult dining experience. Service was top notch and the food was absolutely delicious !! Very satisfied and will definately return

The lookout is spectacular! the food was excellent! I would definitely visit again.

This is a delightful restaurant next to the Hudson River with amazing views, very good food, and excellent staff service. We loved it.