Mcdonald's - West Branch

When I reached the window, the manager had a different explanation. She claimed they were very busy and understaffed with only three people working, but I could see at least five staff members behind the counter. I couldn’t even see the front counter clearly due to the hustle and bustle. I told her that I would be contacting corporate about my experience, and she merely replied that it was fine because they would just have someone call me back, smiling as she said it. McDonald's really needs to ensure that their franchise locations adhere to corporate standards. I've visited two different McDonald's today and spent over $23, but my food has been consistently subpar and barely warm.

This is a bustling location right off the highway. We decided to stop by after lunch to avoid the crowds. The restrooms could use some maintenance. We had to request a remake for a special order, but it wasn't an issue. We're just grateful to have found a place to grab a bite and use the restroom when we needed it. Service: Dine-in Price per person: $1–10.

The delivery was prompt and the food was hot upon arrival. For dinner, I opted for the Mighty Kids Meal, which includes six delicious McNuggets—perfectly crispy on the outside and tender on the inside. I also tried the Double Cheeseburger, which was satisfying with its generous layers of beef and cheese. Overall, a great meal at a reasonable price!

After a long drive, I had to stop here close to closing time to eat, I know it was 30 mins til closing but for what they charge for things I still should've gotten good food. The bun was all dried out, burger cold old, fries.....I don't even know why they served them, the soda was perfect! If you can't MAKE fresh food close to closing, TELL PEOPLE, don't just charge full price for your leftovers please! Service: Take out

Service: Take out Meal type: Lunch Price per person: $1–10 Food: 3 Service: 3 Atmosphere: 4