Culver's - West Branch

Quick service and fresh burgers. Culver?s is always pretty great for a lunch stop on a road trip. Bathrooms were pretty small and hard to social distance in, but they were clean. While we were waiting to order there were 2 customers with missed items, an older lady working on September 9th argued with the customers about the items not actually being missing because she knew she put them in the bags. I?ve never heard an employee at a Culver?s argue with a customer about a mistake before, it was uncomfortable.

I didn't reveive my mixer and when I mentioned it, they were baffled what to do. They stood there looking around at each other. Sooo unorganized and chaotic. Kids standing around joking while food was being messed up and forgotten.. I also didn't receive catsup and mustard like i ordered, but on the bright side I received a double when I ordered a single ???????

I was slightly disappointed with the wait time. I had to wait longer because the person in front of me ordered more than me, while four cars behind me which obviously ordered less than said person we're pushed right through, no wait. I almost walked in to pick up more order because I knew it was done. If an order is complete, run it out, enjoy the fresh air, paid exercise.

This is the first time our dogs got a pup cup. They loved it ! Abd the mushroom Swiss burger and fish sandwich were great.

Went to culver's for a quick bite on a drive up north. Food was good but took forever and not friendly. This one was slammed and it showed. It took over 20 minutes to get our food. The person who took my order never acknowledged me I had to get their attention. I am also pretty sure I asked for 4 chicken tenders and they only put 2 in the system. They forgot the ranch and the apple juice. If I need a quick bite I definitely will not be going there.