Panera Bread - Wayne

My favorite spot for lunch! I was there today and we try to go as often as we can. They have the best coffee and delicious baked goods! Honestly, everything there is fantastic!

I had a great experience with the customer service at this restaurant. I encountered a minor issue with my delivery order—the dressing for my salad was incorrect—but the manager, Francisco, was determined to resolve it. You can really see that he cares about his customers. When I returned to pick up my replacement, he prepared a new order for me immediately and also offered me a complimentary drink and pastry to make up for the inconvenience.

I can’t deny that I absolutely love visiting this place. The service is fast, and the kiosks make ordering so easy! The food is a solid 10/10, and the bread is simply amazing! (I highly recommend the GREEN TEA.) I will definitely be returning… although I do notice that a homeless man often asks me for money when I’m there. I try to help, but it does leave me feeling a bit uneasy afterwards. Still, I don’t regret it; the mac and cheese bread bowl is a unique delight every single time!

The place was a bit dirty. If they took the time to clean the tables, it would greatly enhance the experience. The bread bowls were quite small, and the soup was only filled halfway. We also ordered grilled cheese, which was overcooked. Overall, I was definitely disappointed with this visit!

So we went here for lunch today. It’s amazing that I am still hungry after I spent $30 for two lunches. The veg soup was actually pretty good. I also had 1/2 caprese sandwich (one of the few vegetarian options) she had some chicken soup and sandwich which she enjoyed. We waited a good 5 min and our order was brought to our table. We ate our lunch and enjoyed our conversation.