Mcdonald's - Watsonville

Used my mobile to place my late lunch order and I drove to the wrong McDonald’s on Main St. I tried to correct myself to the right one driving to the one on Freedom Blvd. only to have the app tell me I was still at the wrong McDonald’s…

Service is good. But there's always a bunch of hobos around making it feel sketchy, and somehow, the workers don't know how to brew a batch of coffee it's always concentrated or watered down.

Quarter pounder with cheese, medium fries, and medium coke. Burger was better than usual and fries and coke were on par.

Second time already, we ordered onions and cheese only. They either didn't put onions or no cheese in our McDoubles.

I personally want to thank the McDonald's Director of Operations for making an effort in listening, understanding, and following up. I didn't have a great experience the last time I purchased from this McDonald's and the Director of Operations made his mission to make sure that this feedback was given back to the location and also refund me for a mistake on the restaurants part. I want to say thank you.