Subway - Waterton Park

My husband and I were served old vegetables at this restaurant. I had to come back in after spitting out lettuce, tomato, and spinach because they were old and browning. The worker was aware that the lettuce was brown. It is unacceptable for a restaurant to serve old food. Update: We ended up getting food poisoning from the meal. Thanks for nothing.

I usually enjoy going to Subway for the convenience, but this particular location did not meet my expectations. The employee making our order was constantly talking to his coworker in a language I didn't understand, and seemed to ignore us. I prefer when the staff gives us their full attention until our order is complete, so I found his behavior to be rude.

I arrived at 9:40pm and found the doors to be locked. Despite seeing staff making a sandwich inside, they refused to let me in. This happened on a Thursday night.

First issue came when they had a the 6in free with 25 giftcard promotion: store tried to say I 'd not only need to purchase a footlong with the giftcard but that I could not get the 6in until i had also purchased 2 more footlongs... second came when during the lettuce shortage they tried to use lettuce that looked like it had already gone bad and when asked to use fresh lettuce pulled out yet another metal insert of bad lettuce... now the final straw: website no longer allows you to order pickup online and pay on arrival now they force you to pay before hand. Why waste your hard earned on mediocre service. And will definitely not be entering in my card information given how your subway app already scammed me out of 40 on orders that according to the restaurant just didn 't exist why would I give this franchise just another opportunity to take my money and give me nothing or below garbage quality food.

They put rotten lettuce on my sub, right in front of me… then when I asked about it they said yea , we know we are low on lettuce……? but they still put ROTTEN products on my sandwich that could have potentially made me very sick… then justified it…..#Albertahealthservices should probably investigate how many people they have gotten sick in the area by serving taunted food. ?. Good luck folks. I won’t eat here ever again.I walked out, I’m not interested in paying to be food poisoned.