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Przekaż informację zwrotnąIt is our favorite place to dine with the family. eating is great and service is great! we always have a good time in swiss chalet.
Tonight was a big disappointment. we usually order from the kitchener swiss chalet, but from some reason we could not order online. that is not the first time we were disappointed with eating from the waterloo. King St place, but thought it might be a good time. at the arrival there was a series of people to get their online orders. complete inefficiency of the employees who are organized to keep how the people entered the restaurant to place an order personally, to foot at the front of the line oblivious that all had already in the line had not even in the position to speak with any staff at the theke to see if their order was ready. while I have already put my order, my food is probably ready and cold, while the personal amounts of people who come into the restaurant to place orders. this led to people getting their orders from the series and delaying everyone who arrived to pick up their order. Persons entering the restaurant to place orders in person should be asked how to get in touch with all others or have a separate pick-up or order line. and should be called out when they are hot and ready to do not give the counter when they are finally coming to the counters when they are hot and ready to do not give the then we come to home (less than 10 min) and the order lacks a roll, everything is cold, the riders soggy and rough, while a piece huhn is pulled out a long hair that is just made mowing. only, it wasn't. good! won't order again by King st. we were more and more than satisfied with eating and service at the victoria st location. not sure why online order was not available, but hopefully next time! update: the Swiss chalet followed very quickly to this review that is appreciated. it has been pointed out that improvements in their collection procedures are made in the restaurant to deal with the mentioned questions and an apology was given with the attempt to make the things right. we hope to give this place another chance, but maybe wait a bit to give this pastness a little space from the next. I should also mention that we have enjoyed many years of great dining experience at this place in the past.
The food order was correct, but took a little longer than my estimated pick-up time from an online pre-order. quality was great. well organized for food supply stations and place is well maintained.
The prizes are great and the huh was pretty good too. because it is a cheaper choice, poutine and perogies are not the best in the opposite, but they get what they pay. the staff was super friendly while picking up and eating was pretty fast ready. good option for a simple and cheap lunch.
We had a Senior's Lunch at Swiss Chalet Waterloo Weber St. last week. The staff was amazing and very helpful. The food was GREAT! This is not easy to do when you have over a hundred hungry people to feed at the same time. I personally have never been disappointed with a meal at this location.
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