Subway - Waterloo

Best experience at a Subway!The person making your sandwich is polite friendly and helpful.... you can see that it is genuine humanity and respect for a fellow human being, and not cause he wants your money. I have been here every Friday night. A girl (SIMRAN GUR) is working in night shift. She is always been so nice and helpful for make good sub as I wish to eat. She did not get any snide/ condescending replies that its not available but was told very nicely that the offer wasn't there. These little things matter. You could tell the empathy. I got comfort food and comforting vibes. Thank you Mrs. SIMRAN sandwich artist for making delicious sub for me in every weekend. God bless and best wishes.Vegetarian options: Mozzarella bell

The worst customer service i have ever experienced... specially that lady with spects...

Just went in and got a sub, one of the guys was nice but the other guy looked annoyed we were ordering?? My boyfriend ordered a sub, and he didn’t even ask if he wanted it toasted but he toasted it anyways. Could have been having a bad day, I don’t know but couldn’t wait to leave.

They just tried telling me today isn't tuna Friday because they didn't prep enough tuna... Come the fire truck on people... Then after I call them out they said they would make more... But I have to wait 15 minutes.... For cold tune mixed with Mayo..... Wow............. Zero stars

The Fat Girl With Specs Dont have any Manners she is way too rude she dont even know how to talk properly with the customers please make her teach what the actual customer Service Is never going to visit this