Coffee Culture Café Eatery - Waterloo

Service isn't great (one of the people working there is not very pleasant at all) and food was very bland. No salt/pepper with an egg sandwich was added, no additional options were provided. I had to clean my own table, and even asking for napkins to do so it was met with some hassle. The environment is nice, that's about it.

So far the best coffee at Kitchener. Carrot cheese cake is amazing. Hey guys, please take serious when people order decaf coffee. Your guys are serving standard coffee as decaf, and it’s not really fun for your customers. ?

I paid 25 dollars for a sandwich , ice coffee and a chicken noodle soup. Soup wasn't even warm, and tasted bitter. I asked the lady who brought me the food if I could have the minestrone soup instead, and she just argued with me how my soup is hot and taste fine. Took me to repeat myself 4 times before she gave me another soup. Staff just speaks a different language and seems bothered when ever a customer cuts into their personal business rather than provide customer service. No free wifi? Bathrooms smell like the entire section of homeless people in kw sleep there

Went to the location in downtown Kitchener king st had my 4 year old son he really needed to use the bathroom. The owner seen us heading for the washroom. Ran from behind the counter and closed the door the sign said out of order because of COVID 19. I said my son needs to use the washroom first. I told him you just closed the washroom you’re lying !!! He ran behind the office door. Never will give business to them ever again when I know the washroom was open to ppl by the way is over with it’s been declared by health Canada

Stopped here for a quick beverage this weekend, it has quite a lovely ambience and good coffee, I took the coffeecchino. Would have preferred a less sweeter version though.