Subway - Waterford

Restaurant subway screwed up order. Order was wrong

I was not able to order meatballs or parm at this restaurant, so I had to replace the ingredients and change my order. After finally receiving three subs, I was told that they do not accept coupons. When I asked if there could be a discount since the subs were already made, my boyfriend was told no. The staff was very disrespectful and even told us not to come back. I will not be returning to this restaurant, even if the food was free. I will only be going to the Subway on Coleman Street from now on.

I ordered a chicken sandwich through a mobile order, but unfortunately there was no chicken or toast on it. I tried calling the restaurant several times, but each time they would pick up and then hang up without saying anything. I even heard my own voice echoing on the phone, so I knew they could hear me. It was clear that they were ignoring me and pretending to answer before hanging up. I contacted customer support and requested a refund, but my request was ignored. Instead, I received a response stating that my experience did not meet their "strict standards."

I will definitely be coming back to this restaurant because they actually pay attention to detail and make the subs the right way.

Every time I come here they are the upmost kindest people. Its always correct for what I order and they even deal with my weird requests lol This is literally the only one I will go to even though there is one closer to me.