Jersey Mike's Subs - Waterford

The staff yesterday, 7/16 at 2 o'clock, was not friendly. the tables were dirty and my wife cleaned our table. there was a big problem with the register and none of our debit or credit cards worked. we paid the money. the cashier and a gentleman looked at us as if it were our fault. customers after us also had problems to pay. No one has an apology for the inconvenience. we have our food, but we don't even. the only good thing was eating.

I don't know who trains this hapless crew, but they need to know that they managed to completely mess up two of our sandwiches. They added mayo on 2 where it was not requested and on one there was no mustard, and another did not have the requested tomatoes. Finally they added added pickles to one which this person cannot eat (gerd) and was not ordered. Not the end of the world but they don't seem to be able to make the sandwichs we ordered. I think we not continue to patronize this site as we have other options which are closer and who make the sandwich we order

I would give 0 stars if i could. My co worker ordered us 4 portabella mushroom and STEAK grinders and we received 4 grinders for almost 18$ each with no steak on them. After he waited 20 minutes in the restaurant for them to finish we received 4 only mushroom, onion and pepper grinders with no steak. He tried calling the restaurant 3 times, and a fourth. After the third time they had blocked his number and he could not reach the restaurant. Completely unacceptable, egregious pricing for the item we had received and they could not even admit their mistake and apologize. None of us will ever be going to a Jersey mikes again due to this horrendous mistake and deplorable customer service. Do not waste your money here like we did, go to a real deli.

Asked for a club with no bread with LIGHT mustard. This is what I got, drowning in brown mustard. No mayo as advertised with the club. $12. Meat was good though, when I could taste it.

My coworker ordered 4 portobello steak and cheese today and payed $73.00 and there was no steak on any of the subs. He then tried to call and the phone was answered but no-one would talk. On the 4th try they blocked his phone number. We were all extremely unhappy.