The Lake Grill - Washoe County

I love their food, but yesterday after after I ate a delicious breakfast with my hubby, who is handicapped from a stroke. I asked for a senior discount. The server said my meal cost didn 't qualify. I asked if talking to the manager may help since I was just a few pennys off. Then the person in charge walked out spontaneously, and I asked her. She went into a rant, then I said I wasn 't listening anymore she said off then get the blank out, while wadding up my check and throwing it away. I was shocked and scared from her reaction. She very well might be the order but no one should be treated like that!!

Excellent wait staff, onion rings on point! The lights not so great. Any other restaurants reading this, get rid of bright lighting, especially fluorescents. Lake bar n grill, thank you. I'll come back fo sho. And when I do, let me see some fabric over them office lights you got in the back that wanna give an onion ring eating old lady a migraine and everyone in the place overstimulation they can't quite define. Yum!

Rude customer service. First and last time there. Three servers there watched me walk in and did not greet. An unwelcoming atmosphere. Glad I left.

I just have to say that food was awesome. The service was good and the atmosphere was good. The issue I had there was we went as a group of 6. We told our waitress 3 on 1 check, 2 on another and last 2 on there own check. Waitress said that she was only allowed to split 2 checks but she then told us she would work it out for us. Nice.. But what she failed to tell us was that she was going to charge us 20% gratuity fee. I had already tipped her and did not notice that until after the fact. I then asked her about it and she said that's normal for six or more people. I then stated there was only three on my check. But every person at the table got charged 20% gratuity. I understand that for large parties you can get charged gratuity but but she did not inform us of this at all. As we were thinking we were all getting split checks. So be careful of that.

Food was expensiveFor plain grilled cheese burger and fries forCosted $33.00But