Saltgrass Steak House - Waco

Excellent service, met the manager. Clean and delicious steak.

I went to eat dinner this Sunday and Tirza was my server. She was very polite and helpful. She was consistently refilling my drink and taking out any plates out of way. She was by far a great server. The food was also great too.

This was a very disappointing restaurant visit. My daughter and I walked in and were seen by a waitress who not only did not greet us but immediately turned away from us. There was no hostess and very few customers. After a few minutes, the hostess finally showed up. We were eventually seated in an empty part of the restaurant. We sat there for another few minutes reviewing the menu. While reviewing the menu, something (looked like old sauce of some kind) got all over my hand. We never had a waiter or waitress visit the table, so we left. We have been to this location several times but will never return.

The service was good and so was the atmosphere. The food was OK. It was cooked to order I just don't think I was a fan of their flavors.

Steaks are always good, but service is a hit or miss.. you do not get discounts just 1 free dessert if they mess up no matter how big the mess up is.. They missed up our order (never brought 2 of our streaks) advised waiter, he said ok.. waited 15 min.. still no steaks, only had the sides) called the manager, advised her we never got the other 2 steaks, found out they were never order .. wait 10 more mins.. so as a family we did not eat together cause half had food the others did not; it was a family celebration.. now I’m upset.. finally get all the food.. get the bill it’s $125.. there is no discount for their screw up. made us wait, treating us like it was our mistake.. They tell us they can’t do anything about their screw up but we can give you 1 free dessert.. (who wants 1 dessert, you forgot 2 peoples orders) I just spent $125 and no apology given.. at least you could have taken 10%.. Thank you for ruining my family celebration.. And for not answer my email about my complaint.