Chick-fil-a - Waco

Had a little time of wait due to certain items. But the staff and crew came with flying colors. No hate or complaint. Didn't ask for it but they compensated my order. Out of the blue. Very respectful lead and team. I would like to thank them for the service and kindness. These team rocks. And I wanna tell management the young fella deserves recognition and acknowledgement. Took care of the issue and helped my be on my way. Kudos to all of them. These are one of the many reasons why chick fil a rules.

I do a few catered lunches for my job and have gone to this locations many times. This most recent time, I went by and told them I was there to pick up a catering order. They had it all ready and someone said, “Would you like help to your car?” Looking at it I knew I couldn’t get all of it on my own in one trip so I said, “Sure! That would be great.” So this young lady grabbed another worker and said, “C’mon! He needs help getting this to his car.” And they carried everything. I held out my hands and said, “Here, I can carry something to help as well.” And she just said, “It’s alright. It’s our pleasure to help.” And they carried everything to my car. Top notch service all around. I will be using this location for many more catering meals. Thank you to all who help run this location.

The restaurant is definitely worth waiting in the fast-moving line for. The staff is friendly and greets you with smiling faces as they take your order. Another helpful employee is there to hand you your receipt while the next employee, still polite and smiling, hands you your order and wishes you a great day. The restaurant is always busy, but the food is delicious. I will definitely be returning.

The service at this restaurant is always fast and friendly! I recently returned right before closing time to get more food, and I was happy to find that the food was still hot and delicious. The customer service was exceptional as always.

The restaurant was as busy as always, but the staff was quick, efficient, and courteous. We ordered two #1 combos, which came with waffle fries and a drink. The sandwich was delicious, hot, moist, and tasty. However, the waffle fries were not as hot as usual and the coke was undrinkable because it lacked syrup - it was all carbonation. Overall, I was pleased with the Chick-fil-A sandwich but disappointed with the waffle fries and coke.