Pink Lotus - Villeneuve-Loubet

We had a very good dinner. We have tried several dishes (including nems, coconut soup, duck… and everything was very delicious. Authentic Thai-Vietnamese food. Definitely recommended.

We ended up dining twice in Pink Lotus during our holiday. Very tasty and fresh Vietnamese, Chinese and Thai food. Spring rolls were so colourful and full of flavour and caramel chicken just too die tor. Great choice or wines and alcohol in general too. Hosts super friendly and attentive. Would come back there in a flash! Thank you Pink Lotus!

Been there twice and I would normally give such fabulous food a top 5 star rating coconut and cream and chicken soup followed by the thai green curry but the experience particularly the second time was marred by the rudeness of the owner/front of house lady. She clearly does not understand the concept of any kind of customer service or that the customers pay her way, and blows hot and cold with her moods. Even though she is clearly working every second that is no excuse. Take on one extra person if you can 't cope. She was rude to a group sat next to us who asked a perfectly reasonable question to which she replied you are not here to eat Chinese, you are here to eat Thai er, excuse me but the restaurant clearly indicates that it serves Chinese food too. The water and wine were just plonked on the table and the food took about 45 minutes to arrive. We asked for another carafe d 'eau as food was so spicy (not complaining, it was delicious), waited and waited for this and it never came so the family next to us very kindly gave us one of theirs, the lady remarking on the waitress ' attitude elle fait ce qu 'elle veut, elle boude . We were sat outside and those at other tables were not happy either, frequently having to go inside to ask for things. Finally, about 1.5 hours later, she brings one out and plonks it down with a snarl. Apart from an unacceptable attitude, did she really think that I would have been prepared to accept waiting that long to get it? If she did, she either misjudges human nature completely or just feels contempt for her customers. We ordered dessert but after a 45 minute wait for this, we finally thought enough was enough and left the money on the table for what we had eaten, and departed. Just to make it clear, this is not me being negative as I have experienced so many varying levels of bad service which I am happy to overlook if the service is friendly however, the service here is not friendly, and I feel that she only pretends to be so. So I will not be frequenting this establishment again even though I have rarely come across such wonderful food. I have an aversion to paying people who treat me with contempt.

I was there twice, but the last time the service was not just bad, it was also very rude to me as a customer. And frankly I didn't do anything special. we were correct, well dressed but were just sent outside in a ruthless manner by the servant (the owner's wife I have been told). There were some people eating, still tables left, and even the people in the restaurant looked to the scene astonished. I'm a local, but basic customers respect is the minimum you should expect from any restaurant, even from a baic thai restaurant !

If you are looking for great food then Pink Lotus is the place to go. Our meal was really great. The only problem is that there are only two people running this establishment. That means, that the service suffers terribly. But if you are not in a rush, check their menu online and be ready to order the minute you walk in and then enjoy your evening...