Black Rock Coffee - Vancouver

I go here almost every day. The staff knows me, knows my drink.. sometimes I can just order the Stephanie, and they know!!! ?

Always so friendly and yummy coffee! Really efficient.

I normally just get coffee there. White Chocolate ? Mocha, suger free with wip.I'm a diabetic

Seems uppity when it's not type place. Service seemed unrealisticly phony, coffees not that great, good for the unrealistic entertainment and the croissant donut and the coffees not that bad. Expensive as a franchise coffee place gets..

A blonde female employee on February 10th at 4:30 used my free drink rewards without telling me in order to keep my $10 in cash I handed for one of my two drinks. I no longer have my rewards and was not able to use it today because of her and it’s pretty upsetting. It’s even more upsetting that you have employees who are lying to and stealing from customers. When I was talking to the guy at the window today about it he simply said “it wouldn’t happen” but it did and he did not take it as seriously as he should have. If she’s done this to me who knows who else she might be doing this to.