Noches De Colombia - Union City

The food is excellent as always , and the service is outstanding. This review has the intention to make aware management and marketing about the menu and the pictures posted. This is a problem across all locations, not only at this location. For example, the Choclo arepa is advertised with shredded cheese, but in reality, it is served with a slice of cheese, which is not what you expected. Some dishes are advertised to come with sweet plantain but unfortunately not all the time they do not come with the amount as advertised.

I ordered a Mal y Tierra salteado and when I got home super excited to dig in I noticed that I received it with no sauce super dry. When I tried to call back to let them know of the mixup , I got nowhere with the cashier. I even asked if I could bring the food back since it hadn’t been touched and was told there is nothing they can do. Customer service is terrible. The one in Jersey city heights has better customer service .

Although I didn't know about this, they have a special price before 5pm. Me and my family got there 4:45 and we were prompted to be seated but not attended until it was 5:05. Waiters are excellent by bringing food and stuff but the could use some more naturally demeanor as they speak.

I was treated very differently knowing that I don’t belong to this culture that I love . Long story short I had ordered a dish that was under seafood section but they brought it with pork and when I asked to change to fish for me the manager herself said this is a columbian restaurant and it’s a columbian dish and gave me a hard time talking to me with her finger pointed to my face ppl were looking as if it’s my fault to come to that place I also will be taking the right procedure to make up for my offensive day that was ruined ?

Uncomfortable if you’re a black women or if you only speak English. Very standoffish.