Ranna - Tower Hamlets

First time ordering from Ranna. Not again! The food was awful. It arrived luke warm. The popadom was like sawdust. £1.25 for one! Bright green yoghurt sauce with obvious food colouring (why!?? and vegetable curry was so oily and bland. Too terrible.

I have been ordering from Ranna for a few years now, and while the food is delicious, the website leaves much to be desired. Despite receiving discount codes via text messages, they never seem to work on the website. The membership club mentioned on the site does not seem to function either. It can be frustrating to deal with these issues, especially now that the website no longer works on mobile phones. Overall, the food is great but the website experience could definitely use some improvement.

We ordered take-out from this restaurant in late November and all three of us loved the quality and quantity of the food. I have tried Indian food from various places around the world and have not always enjoyed it as much as I did this food. There was a minor issue with locating the apartment block, but it was easily resolved over the phone. If we lived nearby, we would definitely order from them again. Unfortunately, we only visit our son in this area once every other month as it is not close to our home. But when we come back in 2020, we will definitely give this place another try.

Nothing wrong with the delivery guy, BUT THE FOOD WAS RUBBISH, we used Ranna before and no problems but the last two times one curry was very salty, a tarka dhal was watery and tasteless, a Madras was too hot like vindaloo, the chicken was poor quality, after using Ranna several times we have decided to try elsewhere in future, if there's nowhere better than Ranna we'll give up on curries. NEVER USING RANNA AGAIN..

I ordered a chicken and vegetarian biryani, but the vegetarian one also had chicken in it. When I called to let them know, they said they would send another meal out. However, after waiting over an hour, the replacement still hadn't arrived. After calling a third time, they informed me that they were no longer sending another meal and would refund me instead, without informing me. The customer service was unapologetic and rude. It has been over two hours since I ordered and still no food. I would recommend avoiding this restaurant.