Applebee's Grill - Totowa

I would like to give a shout out to Aaron, my server, and Natasha, the manager of the restaurant. I recently dined there and was extremely impressed with the service I received. Aaron greeted me warmly once I was seated and was very professional and attentive throughout my meal. He made sure I was comfortable and checked on me multiple times. It was also nice to see Natasha taking the time to come and greet me during my visit. She was very professional and knowledgeable about the restaurant and menu, even assisting Aaron when needed. I was truly pleased with the service I received and wanted to thank them for their exceptional work.

Applebee 's is my friend 's choice. Given where I live there aren 't any nearby ... It 's not on my 'visit hit list '. The food was ok. So, since I was not driving I had two beers. Unusual for the server but I prefer my dark beers near room temperature ... Success!! Kudos for the service team to deliver. I found the venue noisy and hard to focus on my pal across the table ... the din was palpable. Nonetheless, it was an enjoyable outing, if I 'm back to NJ/NY I 'd give it another try .....

Placed on order for spinach artichoke dip with tortilla chips and was so upset at the amount of dip I received when my food was delivered. I don’t know why the chef with give such a little amount with so many chips..it was really upsetting and I just hope that this isn’t done to anyone else. I am attaching a picture of what I received but honestly I feel like the picture doesn’t even do justice to the amount I received.

Food was amazing, but the service was even better! Ben G was the most delightful waiter ever. He really makes you feel so welcomed every time you step foot in the restaurant. Can’t wait to come back!

I have been a customer at Applebee's for 25 years, but I had a terrible experience during my recent visit. The manager was rude and unhelpful, and the chicken I received was inedible. I will be contacting the corporate office to share my disappointment. I would not recommend eating at Applebee's.