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Przekaż informację zwrotnąThanks KFC that $5 hot and spicy lunch deal was a real winner for my family, fed us all for lunch without breaking the bank, Perfect for lunch just what we needed.
I used to drop into the Wilsonton store every couple of week or so for some chicken pieces to supplement my salad for dinner. The pieces got smaller, greasier, more crumbs and fat and less actual chicken. The price per piece is just out of control too. Finding someone to actually serve was a bit of a problem as well. The place is just like a circus. If you had paid for the performances you'd be looking for a refund. Nobody seemed to know what anybody else was doing, orders we're consistently wrong and nobody seemed to give a damn. I can do without this place.
Last night we attended the Ruthven Street store. Firstly, if we inadvertently attended during a KFC performance of Faulty Towers, I apologise and please disregard my comments. If, however, KFC were attempting to provide professional service it may be valuable to consider my comments;Entering the store, we found the floor behind the counter was thick with fat and littered with rubbish. The employees were friendly but extremely casual and poorly presented. On placing our order we were told we would have a 4 minute wait on original chicken and were offered hot and spicy instead which we accepted (we ended up waiting over 20 minutes). While we waited for the order we watched more customers enter the greasy hovel with excitement and anticipation until there were met with replies of "we are out of large potato and gravy, would you like a large plain gravy or four small potato and gravy?" And still we waited, observing the disappointed customers exiting juggling arms full of small tubs. During this time an employee left the counter area into the dining room, looking lost. He returns behind the counter and asks a colleague "Where the f@$! is Damian?"Finally, our order was called and just as we exited the sliding glass doors into the sweet relief of fresh air, I hear a yell from the counter beckoning us back where I was told they had forgotten to include my bacon and cheese burger. Another 5 minutes passes before I am told that they have no bacon, would I like something else and was offered an extra piece of chicken. Fine, I say, I just want to go home. 2 minutes pass and I am told they found some bacon and it wont be much longer. I laugh.Finally we get our order, head home and reflect on the show we have just received with dinner. The boys that were working were friendly and accommodating so I dont want to get anyone in trouble, but I think it should be used as an example of what not to do. My main concern remains the well being of Damian. I am unsure whether his absence was resolved and was wondering if you would be kind enough to let me know where the f&@! he was and if he is ok?Sincerely, Amy
We all know when we visit KFC we are served by infants...dough eyed freckle faced children who get $6/hr to serve you. But my last visit.. as like the previous they don't have what is displayed on their boards! ' sorry lady..no crushers. .havent had them in ages! " yet plastered all over every menu board. KfC have ever increasingly lost my business. .with let down after let down. .greasier than ever pathetic excuses for chicken .. a deep fried chooks knee cap is NOT a valid piece of chicken! Its more expensive than the competition and they have it all..always and no waiting. And dont get me started on the corn flour thickened water you call gravy! If they didn't have a unique taste ..the business would fail! But that doesn't change the fact that as a customer i just wont buy from them any more.
Went there for cheap tuesday special.monthly treat for us.only got three wings,one drumstick and the other five bits were breast meat.i used to get at least one thigh for myself as i hate white meat but no luck this time or the time before.as lots of passing tourists pull up there i would recommend checking to see what you get for your dollar if you only like white you will be fine otherwise you are out of luck..
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